Resurface - Customer Service Lied

Washington, District Of Columbia 0 comments

Re-Surface Incorporated of 10486 Colonel Ct in Manassas, Virginia scheduled a day to resurface our driveway.I was home all day and the company neither called or showed up at all.

The following day around 11:30 am I phoned the company to inquire what happened. The receptionist said that the company had phoned to reschedule but I informed her that I was home all day and had carried the phone around with me. She said a message was left on the answering machine but I informed her that I was sitting in front of the answering machine and that it contained no messages.

The receptionist then began an argument with the customer and subsequently hung up on the customer.

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